call routing - VEXYL AI

FreePBX AI Receptionist: Replace Your IVR Menu with an AI Agent

June 4, 2026 anil

Your FreePBX box already handles extensions, queues and ring groups. Put an AI receptionist in front of them and callers can simply say who or what they need. Here is how to design and connect it.

AI IVR System vs Traditional IVR: Conversational IVR Explained

April 13, 2026 anil

Keypad menus make callers do the routing. An AI IVR system lets them say what they need. Here is how conversational IVR works, where it beats DTMF, and how to add it without ripping out your PBX.