Tag: telephony AI

Self-Hosted Indian Language STT Server: VEXYL-STT Open Source

Self-Hosted Indian Language STT Server – VEXYL-STT Open Source

March 4, 2026 vexyl.ai

If you’ve ever tried to add self-hosted Indian language speech to text to a production system, you know the problem. Cloud STT APIs either don’t support Indian languages well, charge per-minute fees that kill your margins, or send audio to servers in the US — which is a non-starter for healthcare and government use cases. […]

voice AI cost per minute India

Voice AI cost in India – Real Data from a Live Deployment

February 28, 2026 vexyl.ai

What does voice AI cost per minute in India when you’re running real production traffic — not a demo, not a sandbox, but live patient interactions at a hospital? In February 2026, VEXYL AI Voice Gateway processed 156 calls and 248 minutes of Malayalam conversations at a tertiary care hospital in Kerala. The total AI […]

ElevenLabs TTS Latency Test 2026

ElevenLabs TTS Latency Test 2026 Real-World Results

January 25, 2026 vexyl.ai

When building real-time voice AI applications, ElevenLabs TTS latency can make or break your user experience. After extensive testing from India in January 2026, we’ve discovered that achieving sub-500ms time-to-first-byte (TTFB) is possible with the right configuration. This comprehensive guide shares our real-world latency test results in milliseconds, complete test scripts you can run yourself, […]

AI Calling Platforms 2026 – Investment Analysis & Platform Comparison

January 20, 2026 vexyl.ai

The AI calling platforms market has evolved from speculative novelty to mission-critical enterprise infrastructure. As we enter 2026, organisations face a pivotal decision: which voice AI platform delivers genuine operational value versus riding the hype cycle? This comprehensive analysis examines the technological maturity, investment viability, and platform capabilities defining the $41.39 billion conversational AI market. […]

AI Asterisk/FreePBX Integration

AI Voice Gateway for Asterisk a Complete 2025 Setup Guide

January 16, 2026 vexyl.ai

Last month, a healthcare CIO told me his biggest frustration: “We’re paying $10,500 monthly to a cloud voice AI platform, and we don’t even own our patient call data.” His IT team spent six months evaluating alternatives, and what they discovered changed everything. The solution? An AI Voice Gateway for Asterisk that runs entirely on […]

AI-powered call centre implementation showing real-time analytics and sentiment analysis dashboards

Call Centre AI Implementation: Best Practices Guide 2026

December 23, 2025 vexyl.ai

The landscape of customer service is transforming rapidly, and call centre AI implementation has become essential for businesses aiming to stay competitive. Whether you’re running a healthcare contact centre in Mumbai or a fintech support operation in Bangalore, implementing AI effectively can reduce operational costs by up to 30% while improving customer satisfaction scores by […]

Voice AI latency comparison showing marketing claims of 500ms versus actual production performance of 2500ms

Voice AI Latency: Marketing Claims vs Production Reality 2026

December 23, 2025 vexyl.ai

We’ve all seen the flashy marketing: “500ms latency!” “Sub-second response times!” “Human-like conversations!” But here’s what nobody tells you—these claims rarely survive contact with production environments. After months of building and optimising VEXYL AI Voice Gateway, we benchmarked our performance against industry leaders. The results? Eye-opening. Most voice AI providers deliver 3-5x higher latency in […]

AI Voice Gateway for PSTN SIP and Legacy Systems

AI Voice Gateway for PSTN, SIP and Legacy Systems

December 20, 2025 vexyl.ai

In today’s competitive business landscape, customer service can make or break your organization. While your competitors are adopting AI-powered voice assistants, you might be wondering: “How can we implement this technology without replacing our entire phone system?” The answer is simpler than you think. VEXYL AI Voice Gateway transforms your existing phone infrastructure into an […]

Building Production-Ready Voice AI Agents

Building Production-Ready Voice AI Agents: A Comprehensive Guide for 2026

December 17, 2025 vexyl.ai

In today’s rapidly evolving landscape of artificial intelligence, voice AI agents have emerged as a game-changing technology for businesses seeking to transform customer interactions. From healthcare appointment scheduling to financial services support, conversational AI is revolutionizing how organizations communicate with their customers. But what does it really take to build a production-ready voice AI system […]