The SIP 603+ compliance mandate takes effect March 2026. Learn how this critical call blocking notification requirement affects AI voice platforms and VEXYL’s compliance strategy.
Real-time speech recognition has become essential for contact centres, healthcare documentation, and voice AI applications. However, achieving low-latency real-time speech recognition remains challenging, with many systems struggling to deliver transcripts in under 500 milliseconds. In this comprehensive guide, you’ll learn proven techniques to reduce latency in ASR systems, from architectural optimisations to hardware acceleration strategies […]
The landscape of customer service is transforming rapidly, and call centre AI implementation has become essential for businesses aiming to stay competitive. Whether you’re running a healthcare contact centre in Mumbai or a fintech support operation in Bangalore, implementing AI effectively can reduce operational costs by up to 30% while improving customer satisfaction scores by […]
We’ve all seen the flashy marketing: “500ms latency!” “Sub-second response times!” “Human-like conversations!” But here’s what nobody tells you—these claims rarely survive contact with production environments. After months of building and optimising VEXYL AI Voice Gateway, we benchmarked our performance against industry leaders. The results? Eye-opening. Most voice AI providers deliver 3-5x higher latency in […]
In today’s competitive business landscape, customer service can make or break your organization. While your competitors are adopting AI-powered voice assistants, you might be wondering: “How can we implement this technology without replacing our entire phone system?” The answer is simpler than you think. VEXYL AI Voice Gateway transforms your existing phone infrastructure into an […]
Master VAD parameter tuning for seamless AI voice assistants, speech recognition systems, and conversational AI platforms Introduction: Why Voice Activity Detection Matters for AI Voice Applications In today’s rapidly evolving landscape of AI voice technology and conversational AI, Voice Activity Detection (VAD) stands as a critical yet often overlooked component that can make or break […]
Tired of missed calls and frustrated customers? We break down how modern AI Voice Technology for Business real conversations —without the robotic awkwardness.